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Amazon Walk-in Interviews on 11th July 2015

Company Profile strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

Current Openings: Transportation Operations Specialist

TOC Overview :

TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, UK, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC), from Amazon FCs to carrier hubs and from Amazon Delivery Stations to customers. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazons ability to serve its customers on time.

Desired Profile Education:
UG -Any Graduate - Any Specialization 
PG - Any Postgraduate - Any Specialization 
Doctorate - Any Doctorate - Any Specialization

Responsibilities include, but are not limited to: 

  • Communicate with stakeholders (over phone or email) with a problem solving attitude.
  • Understand the issue and make best use of the available resources to resolve the issue.
  • Able to systematically escalate problems or variance in the information to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
  • Ensure to surpass all performance and quality goals
  • Demonstrate ownership to resolve challenging customer issues, escalating when necessary
  • Excellent communication, both verbal and written as one will be required to communicate with the Customers, Customer Service Associates, Delivery Station Managers, Delivery Associates in real time.
  • Develop and/or understand performance metrics to assist with driving business results.
  • Providing real-time customer experience by working in 24*7 operating environment.

Basic Qualifications and Skills: 

  • Bachelors degree Preferably in Engineering
  • Excellent communication skills Verbal and Written
  • Good knowledge of working over internet and an ability to successfully navigate websites
  • Should be comfortable with a multi-tasking, high-energy environment. Should be creative and analytical problem solver with a passion to provide excellent customer service
  • Demonstrated ability to work in a team in a very dynamic environment
  • Should be flexible to adapt to support a 24*7 operating environment and ready to work in shifts

Salary: INR 3,25,000 - 3,75,000 P.A. Free Transport, Sodexo Meal vouchers,night Shift allowance, Overtime Allowance.

Land Mark: Lane opposite ICICI Bank towers (Gachibowli) 

Walk-In Date:
 11-July-2015 (Saturday)

Timings: 10AM to 3PM

Job Location: Hyderabad 

Please carry resume, passport size photograph and one ID proof for interviews.

Note: Candidates applied in the last 6 months, will not be considered 

Other Benefits : Free Transport, Sodexo Meal vouchers,Night Shift allowance, Overtime Allowance.


Amazon Development Centre Pvt Ltd

Jairaj Orange Towers,Sy No.116 &117
Ground to 4th Floor, Road No.2
Financial District, (Gachibowli) Hyderabad.

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