Junior Engineer - Tech Support - Walkin at HCL
Company: HCL Technologies Limited
Experience: 1 to 4 yrs
Salary: INR 2,25,000 - 4,00,000 P.A
Location: Chennai
Job Description
- Trouble shooting for Broadband related issues.
- Setting up wireless connection on Laptops and Desktops.
- Connectivity issues with ops Modem, Routers, Hubs and Switches.
- Dealing with network connectivity LAN , WAN and MAN
- Checking the exchange line issues / outages / fixing appointment with the technician at UK.
- Inbound Customer service, general information related to customers account/billing query etc.
- Information related to customer order for new connection.
Skill set required:
- Excellent Communication Skills with neutral accent.
- Immediate joining required.
- Willing to Work in Night/ Rotational Shifts.
- Basic knowledge of networking concepts required for broadband related to trouble shooting.
Other Benefits Include:
- Opportunity of fast track career growth.
- International Standard Facilities.
- Regular Get together and other cultural programs.
- Doorstep Pick-up and Drop available.
Shifts: Rotational Shift.
- Performance Appraisal Once in a year.
- Opportunity to do MBA while working with HCL.
- Opportunity to do PGDM from IMT Ghaziabad.
- Career Progression Programs.
- Incentives
- Process Allowance
- Overtime Allowance
Salary Package: Best in the Industry
Rounds of Interview: 2 ( Initial Screening & Voice and Accent round )
Selection Procedure:-
HR Round
VnA round
HR Round
VnA round
Kindly Mention SYED - HR - as Source/Reference at the top of your CV
Venue :
Chennai :
HCL Technologies,
107 Harris Road,
Navin WSS Towers,
Pudupet,
(Near Casino Theatre)