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Hiring Executive - BPO for Leading E Commerce Company

We are Hiring Executive - BPO for Leading E Commerce Company for Bangalore...

If you are interested, Pls Apply Now or Refer your friends...

Job Description- Executives:

Salary Range: 12k-18k in hand per month.

Required  Skills:

  • Must be at least 18 years of age.
  • Fluency in Hindi and English and 1 local language.
  • High school diploma required. College degree preferred.
  • Freshers & Experienced candidates from BPOs.
  • Minimum typing speed of 25 wpm+
  • Excellent problem-solving, listening, communication, and customer service skills
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
  • Meet the KPIs.
  • Assist customers and escalate any issues to management appropriately.
  • Understand the impact of attitude in handling calls professionally effectively deal with job stress, angry callers, and upset customers.
  • Should have basic computer knowledge.
  • Maintain and improve quality results by adhering to standards and guidelines; & recommending improved procedures.
  • Sales bend of mind.

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