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IBM Hiring Experience and Fresher from 2-13th November 2015




This Drive is only for Ladies 

This is a  Reference drive.You have to mention Reference Details in resume otherwise,they won't allow you to attend the interview.


For Reference Mailto Techhelpsyou@gmail.com as early as possible, Experience if any Mention in subject line along with your updated resumes


IBM conducting Walkin Drive in Bangalore






Position :Technical Support Associate (2263BR)

Work City : Bangalore, India


Roles & Responsibilities :

  • The Candidate would be required to provide Voice and Email Technical Help-desk services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific
  • The Candidate would be required to handle inbound calls/emails/chats regarding technical issues for End Users
  • The Candidate should be able to identify basic hardware parts and possess knowledge of basic hardware concepts
  • The Candidate should be skilled in commercially standard software applications and major desktop operating systems
  • The Candidate should have awareness of basic networking concepts and technologies
  • The Candidate should have excellent customer service orientation






Skills required :
  • The Candidate should have user level familiarity with atleast one Email Client - Outlook, Lotus Notes, etc.
  • The Candidate should possess questioning skills and probing skills that are relevant to the issue and the level of the caller
  • The Candidate should possess excellent Communications skills

Shifts :
  • The Candidate would be required to work in a 24x7 environment and the shifts can vary depending on geographies supported


Eligibility criterion :

  • Bachelors Degree or Diploma Holders (10+2+3)
  • 0-36 months of work experience
  • 2016 pass-outs without back logs in previous semesters can also be referred






Note:

This Drive is only for Ladies

This is a  Reference drive.You have to mention Reference Details in resume otherwise,they won't allow you to attend the interview.

For Reference Mailto Techhelpsyou@gmail.com as early as possible, Experience if any Mention in subject line along with your updated resumes
 
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