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Amazon Hiring Freshers from May 25-May 28, 2016



Company Name: Amazon

Job Role: Customer Service Associate

Educational Qualification: Any Graduate

Experience: Freshers

Job Location: Hyderabad





Job Description:


Customer Service Associate: 
  • An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.
  • This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
  • Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment. 
Seller Support Associate:
  • The role of the Seller Support Associate provides candidates with an opportunity to join a diverse, multicultural team with direct partnerships across 11 worldwide locations.
  • Amazon and Seller Support pride ourselves on growing talent and leadership from within, the Seller Support Associate role is an exciting entry point into an organisation with endless career opportunities.
  • Candidates should expect to spend their initial 12-18 months learning the Seller Support business, perfecting their technical skills and customer advocacy as well as learning new skills such as mentorship, coaching, negotiation, process improvement and account management as they identify the next step in their career path with Amazon.
  • Historically Seller Support Associates have progressed their careers with Amazon in areas such as editorial, data analysis, workflow & capacity planning and training as well as leadership roles i.e. team leads, supervisors and managers. 
Transaction Risk Investigator: 
  • The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager.
  • Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions.
  • Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.

Transportation Operations Specialist:
  • TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings.
  • Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations.
  • This second aspect involves network monitoring and significant analysis of network data.
  • Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazons ability to serve its customers on time.

Apply Mode: walkin

Date of Walk-in: May 25, 2016 - May 28, 2016

Time of Walk-in: 10:00 AM to 3:00 PM

Walk-in Address: 

Amazon Development Centre India Private Limited,
Building No: 9, 10th floor,
Mind Space IT Raheja Park, Hitech City,Hyderabad-500081
India




 
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