Jobwalkinz Trailer


Get All Job Updates

IBM Hiring from 7th July to 9th July 2016

Company Name: IBM

Job Role: Tech Support Associate

Educational Qualification: Any Graduate

Experience: 0 - 5 Years

Job Location: Bangalore & Hyderabad

Skills: Good Communication Skills

Job Description:

  • The Candidate would be involved in answering questions and responding to customer requirements via Calls and emails.
  • The Candidate would be required to utilize the product, technology, industry and/or services skills to identify problems which may be related to Software Downloads, or any other issue with IBM's Software delivery tool.
  • The Candidate would be required to guide the customer, advising on potential resolutions, and play a Key role in overall customer satisfaction.
  • You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
  • Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
  • Assist in End to End Problem, Change and Incident Management.

Skills Required:
  • The Candidate should possess proven communication skills.
  • The Candidate should possess basic knowledge of MS Office
  • The Candidate should be proficient with Computers
Eligibility criterion :-
  • The Candidate should possess 0-5 years of work experience in IT trouble shooting
  • The Candidate should a Bachelors Degree
  • The Candidate should be fluent in English

Mandatory Documents:
  • Updated Resume Copy
  • Any Government Issued Identity card
  • Passport Size Photographs.
Contact Person: HR
Apply Mode: Walkin
Date of Walk-in: 7th July to 9th July
Time of Walk-in: 11am to 3.00pm

It’s a Reference Drive Interview. To get the Reference please mail me the Updated Resume to If Reference details are not mentioned in the resume they won’t allow you to attend the interview.

Limited Reference available

© 2012 Job Walkinz Info . Designed by Sanal C Wilson , provided by Sanal C Wilson, Powered by Blogger