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Amazon Hiring from April 10th, 2017 - April 30th, 2017


Company Name: Amazon
Job Role: Seller Support Associate
Educational Qualification: Any Graduate
Experience: 0 to 5 Years
Job Location: Bangalore


Job Description:
  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.



Skills Required:
  • Education: 3rd level qualification Graduation (No B.E & B.Tech Fresher)
  • Eligible : Fresher & Experienced (0-3 years)
  • Language: English proficiency 6 + months experience within a customer service /contact centre environment would be an advantage Demonstrated desire to expand skills into new areas.
  • Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox Business acumen in areas of e-commerce and retail is advantageous Process improvement awareness and experience Enthusiasm and strong self-motivation.
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Ability to embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency and adaptability in response to changing business needs Demonstrates effective communication, composure, and professional attitude Exemplary performance record, particularly with regard to quality & productivity?




Mandatory Documents:
  • Updated Resume Copy.
  • Any Government Identity Card.
  • Passport Size Photographs.


Contact Person: HR

Apply Mode: walkin

Date of Walk-in: April 6, 2017 - April 30, 2017




Time of Walk-in: 10:00 AM

Walk-in Address: 

Orion Building, GF, 8th, 9th, 10th & 11th Floor,
Bagmane Constellation Business Park, K.R. Puram- Marathalli Ring Road, Mahadevpura,
Bangalore,Karnataka-560048

For Reference Click Here




 
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