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GE Capital Hiring From 5th-6th April, 2017

Company Name: GE Capital Business Process Management Services Pvt Ltd
Job Role: Customer Service Representative
Educational Qualification: Any Graduate
Experience: 0 to 3 Years
Job Location: Chennai



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Job Description:
  • Handle calls & emails from credit card customers
  • Would be part of the customer services team handling inbound calls / emails from Credit Card holders.
  • Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined
  • Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism.
  • Would be required to contribute to cross sell targets through inbound as well as outbound channels.
  • Job requires Compliant to Business Policy, processes and procedures




Skills Required:
  • Desired- 1-2 years experience in Customer Services- in a customer-facing role.
  • Graduate in Any Discipline
  • Looking for candidates who are multi lingual (Mandatory Tamil, English and preferably Hindi as third language. Any other language apart from these three would be added benefit
  • Strong Communication skills
  • Computer skills (MS Office)
  • Working in teams
  • Pro-active approach
  • Negotiation and persuasive skills

Note:
  • Salary for Freshers 11k Take Home + Incentives.
  • Salary for Experienced Depending Upon Current CTC Reasonable Hike will be Provided
Mandatory Documents:
  • Update Resume Copy.
  • Any Government Identity Card.
  • Passport Size Photographs.



Contact Person: Sridhar S
Apply Mode: walkin
Date of Walk-in: April 5, 2017 - April 6, 2017
Time of Walk-in: 10:00 AM to 3:00 PM
Walk-in Address: 
SBI Card - GE Capital, 141 TVH Building,
10th Floor, Rajiv Gandhi Salai, Kandanchavadi,
Chennai,Tamil Nadu-600096

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