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IBM Hiring from April 4, 2017 - April 30, 2017




Company Name: IBM
Job Role: Technical Support Associate
Educational Qualification: Any Graduate
Experience: 0 to 3 Years
Job Location: Hyderabad




Job Description:
  • The work of transforming IBM continues, and much remains to be done we strive persistently towards doing something that is truly essential.
  • We are changing how we work with our clients, how we collaborate, how we co-create and are proud that IBM is leading this transformation globally.
  • As IBM is entering a new era in technology and business, we are looking for candidates who are ready to be part of this transformation If you are ready, then the road to your career advancement begins at IBM.
  • We are seeking [Technical Support Associate] and are keen to invite you to join us at IBM for a professional discussion. You will come with (0-3) years of experience, good technical skills and fluency in English.




In this role you will be:
  • Involved in Providing Voice and E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA and AP.
  • Handling inbound calls / emails / chats resolving technical issues for end users.
  • Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
  • Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.

Skills Required:
  • Technical Support, IT Help Desk, International Voice, International BPO, Call Center, Customer Support, Good Communication Skills, US Shifts, Service Desk



Mandatory Documents:
  • Current company's offer or appraisal letter (whichever is the latest)
  • Experience Letters from two most recent employers.
  • Last three months pay slips (with passwords, if any)
  • Updated Resume
  • A Govt. ID proof
  • Copy of your highest education mark sheets (All years/ semesters)
  • Copy of your highest education (Degree Certificate / Convocation Certificate).
  • On the day you visit us for the discussion, carry a print out of this e-mail along with an Original Govt. Approved Photo ID document (PAN Card/ Voters ID/ Driving License) for security purposes to enter the IBM premises (please be aware photocopies will not be accepted). Request you to carry an updated resume (hardcopy) along with you.



Note:
  • The dress code for the day is business formals or smart casuals.
  • As we have no constraints to carrying a pen-drive onto the premises, we would request to refrain from carrying a laptop with you for security reasons. Your cooperation in this matter is much appreciated.
  • Candidates without meeting given eligibility criteria - Please do NOT apply.
  • Please do not carry bags / back packs as they are not allowed inside the IBM premises.
  • Walkin's will not be held on declared govt holidays
Contact Person: Padmaja




Apply Mode: walkin

Date of Walk-in: April 4, 2017 - April 30, 2017

Time of Walk-in: 11:00 AM to 2:00 PM

Walk-in Address: 
Survey No 64, APIIC Software Layout,
Raheja IT Park, Phase 2, Madhapur,
Hyderabad,Telangana-500081

Before Going for the Interview please Register to Ibm website from the below link

IBM Referral URL - Technical Support Associate



For Reference Click Here



 
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