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Infosys Hiring on April 18th 2017

Company Name: Infosys BPO Ltd

Job Role: Process Executive

Educational Qualification: BBA,B.Com

Experience: 0 to 2 Years

Job Location: Chennai

Job Description:
  • Follows all predefined procedures of the process 
  • Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target
  • Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets
  • Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
  • Shares experiences IN ORDER TO facilitate capture of tacit knowledge
  • Delivers on the new process / approach IN ORDER TO meet client / internal 

Skills Required:
  • Any Graduate B.Com, B.B.A
  • Good oral and written Communication skills.
  • Target oriented.
  • Good Analytical and Reasoning ability
  • Client interfacing skills.
  • Comfortable to make calls to inetranal teams within client organization clients or respective stake holders.
  • Preference for agents with atleast 2 years of customer service, contact centre, order to cash 
  • Preference for agents with prior knowledge of Order to Cash 
  • Prior exposure to multinational firms is preferable
  • Knowledge on supply chain management or order management operations.
  • Excellent written and oral communication.
  • Ability to communicate verbally and write in English
  • Ability to understand language nuances, intonation, accent & inference in spoken & written English
  • Willing to work in flexible night shifts.
  • Team Player

  • Please mention 'DS Deepika' in top of the resume.
  • Kindly be at the venue 20 minutes early to avoid any last minute hiccups
  • Please dont carry Laptop.

Mandatory Documents:

  • Updated Resume Copy.
  • Any Government Identity Card.
  • Passport Size Photographs.

Contact Person: HR

Apply Mode: walkin

Date of Walk-in: April 18, 2017

Time of Walk-in: 10:00 AM

Walk-in Address: 

Tidel Park ,

Taramani ,
Chennai,Tamil Nadu-600113

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