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Amazon Walk-in Drive on 10th January 2019



Company Profile:

Amazon Services India is one of the biggest and well known company to work for in India. Amazon Services India hire both freshers and experienced candidates across India every year. They also hire many candidates through walk-in and campus placements every year as they are the pioneer and a very big brand name of IT industry in India. Amazon Services India usually hire every year and recruit many candidates and offer them very good salary package One of the plus point to work in this company is their working environment. In this post we will give you all the recruitment details of this company.






Job Description:
  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.

Skills Required:
  • High energy, solution focused with a passion for customer service.
  • The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand and empathize with sellers.
  • Willingness to work to high performance targets as well as an inquisitive and improvement based approach to work are critical competencies for this role.
  • The Seller Support Associate demonstrates end to end ownership of every seller interaction and couples this with proactive problem solving to provide exceptional support to sellers.






Qualification Required:

  • Education: 3rd level qualification Graduation 
  • Language: English proficiency 
  • 6 + months experience within a customer service /contact center environment would be an advantage
  • Demonstrated desire to expand skills into new areas. 
  • Technical (Computers & Internet) savvy is required. 
  • Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
  • Business acumen in areas of e-commerce and retail is advantageous 
  • Process improvement awareness and experience
  • Enthusiasm and strong self-motivation. 
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Ability to embrace constant change with flexibility and good grace. 
  • Demonstrate appropriate sense of urgency and adaptability in response to changing business needs 
  • Demonstrates effective communication, composure, and professional attitude 
  • Exemplary performance record, particularly with regard to quality & productivity



Venue Details:

Date of Walk-in:10th January 2019

Time of Walk-in
9.30 AM

Walk-in Address:


Rajagiri School of Engineering & Technology.
Rajagiri Valley P.O, Kakkanad,
Kochi – 682039, Kerala.






 
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